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KoolFeedBack is a unique customer centricity & engagement product , which enables all types of customers, service providers to receive structured feedback on a real time basis and enables organisations with Reports, Dashboards, Analytics for continuous improvement and customer engagement. Product is highly customisable for client requirements Kool feedback is useful for many clients for their External and Internal feedback requirements . Product not only caters to Internal and External facing feedback management but also helps in engaging with customer in a real time basis through Mailers, Rewards,Coupons, Promotions, Discounts , Referrals, News letters etc. It has integration with SMS, MAIL, Social Media also has Android app version, Tab Version and Web version.
To become a market leader in customer centricity and customer engagement by benefiting our esteemed clients through our unique product, services and experience to build and expand their customer and consumer base and gain competitive advantage.
We are determined to help organisations to become Customer centric, Agile and Continually improve to exceed customer expectations. Through our unique product and related services we want to create a genuine brand value for organisations through their customer advocacy and references.
Experience Kool Feedback Product to get real time customers, stakeholders opinion through SMS, MAIL, Social Media App , Tab Web , Telecall and get engaged with customers, stakeholders in a real time basis through Mailers, Rewards,Coupons, Promotions, Discounts , Referrals, Newsletters.
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